Fees are charged per day including the day of arrival and departure. Should a cat be collected before the booked departure date, the full occupancy fee will be charged. Payment is required in full upon collection. A non refundable deposit of £20 per cat per week of stay is required to secure your booking. If you have to cancel within fourteen days of arrival, the full charge is payable, which you may be able to claim on your travel insurance. We do not charge for administering basic oral or topical medication or grooming, however these must be in clearly labeled containers stating the cat’s name, the frequency and dosage requirements and completed in full on the booking form. Cats requiring injectable medication can be catered for as we have a pre-existing arrangement with a local Veterinary Practice that can administer these at a small service charge (see veterinary release form). Whilst we are prepared to administer any necessary medication as prescribed by a Vet and will do so with the greatest of care, we will not accept any liability for problems arising as a result of the medication given.
For all Veterinary requirements we use a local practice that we use for our own pets. We can arrange if practical for your cat (see veterinary release form) to see its own Vet for a service charge if within a 10 mile radius. All cases that are beyond this radius will result in only local Vets being used to minimize any stress on the cat itself.